Lumina Beauty Essentials – Help Center

Lumina Beauty Essentials – Help Center

Welcome to the Lumina Beauty Essentials Help Center. We are dedicated to making your shopping experience seamless, secure, and indulgent.

Shipping & Delivery

  • Processing time: Orders are carefully processed within 1–3 business days.

  • Shipping time: Standard shipping typically takes 5–10 business days, depending on your location.

  • Tracking: You will receive a tracking number as soon as your order ships.

  • Free shipping: Enjoy complimentary shipping on all orders over $50.

Returns & Exchanges

  • Return policy: We accept returns within 30 days of delivery for unopened, unused items in their original packaging.

  • Exchange policy: If you receive a defective or incorrect item, please contact us within 7 days to request an exchange.

  • How to return: Email our support team at Support@luminabeautyessentials.com with your order number and reason for return.

Payment & Security

  • Accepted payment methods: Major credit cards and Shopify Payments are accepted.

  • Secure checkout: All transactions are encrypted for your safety and privacy.

Product Information

  • Usage guides: Click the “Usage Guide” button on each product page for step-by-step instructions.

  • Ingredients: Our products feature premium, cruelty-free ingredients. Full details are listed in each product description.

Contact Us

Thank you for choosing Lumina Beauty Essentials. We are committed to helping you look and feel your absolute best.